Rush Order

HOW TO FIND YOUR RING SIZE

The right ring size is important. For maximum accuracy, we recommend visiting a local jewelry store to have your finger measured by a professional or feel free to contact us and our professional jeweler will gladly do it for you.

Your ring should fit comfortably. It should be loose enough to slide over your knuckle, but your ring shouldn’t turn around too easily once it’s on.

If you are planning a surprise proposal, we find that asking a family member (mother, sister) or friend usually works. Most people are thrilled to help with that kind of surprise!

RESIZING

As most of our rings are made to order, we would love to start with the correct size. But we understand that if your proposal is a surprise that it’s tricky to get the correct size before you order.

We do not charge anything to resize your ring (for the first time). But you have to return the ring to our manufacturing unit and you will have to pay US$75 shipping fees for the resized ring. 

However, there are some exceptions. Some designs and settings, like our eternity rings, are not resizable. Some rings can only be resized within a limited range. If certain rings are resized too much, diamonds on the ring shank/band may fall out easily in the future. With that in mind, please try to find the accurate ring size before placing an order.

TIPS TO GET IT RIGHT

We recommend measuring your ring size multiple times to ensure an accurate reading. Our finger sizes tend to fluctuate, based on the time of day or the season. Avoid measuring your ring size when your finger might be swollen (in extreme temps, after a hot shower, after exercising, or right when woken up) or when it might be contracted (after swimming or washing dishes, or coming in from the cold).