Terms and Conditions

• "Website" refers to ksquaregems.com.
• "We," "us," "our," and "K Square Gems" refer to the owners and operators of this Website.
• "You" and "your" refer to the user or viewer of our Website.

By using our Website, you agree to comply with and be bound by these terms and conditions. If you do not agree, please refrain from using our Website.
You agree to use the Website for lawful purposes only and in a manner that does not infringe, restrict, or inhibit anyone else's rights or enjoyment of the Website.

All content on this Website—including text, graphics, logos, product images, and software—is the property of K Square Gems or its content suppliers and is protected by international copyright laws.
Unauthorized reproduction or use of any content may violate copyright, trademark, or other intellectual property laws.

To access certain features of the Website, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the confidentiality of your account details.
• Accept responsibility for all activities under your account.

We may send SMS notifications and updates regarding your orders, special offers, and abandoned checkout reminders.

• Message Content: Messages may include order updates, marketing offers, and review requests.
• Opt-Out: You can unsubscribe anytime by replying STOP or following the opt-out link in the message.
• Help: For support, reply HELP or contact us at [email protected].
• Fees: Standard message and data rates may apply.
• Accuracy: Ensure your mobile number is accurate; we are not responsible for failed or misdirected messages.

• Placing Orders: When you place an order, you agree to provide accurate details. All orders are subject to acceptance and availability. We may refuse or cancel any order at our discretion.
• Pricing: All prices are listed in your selected currency and may change without notice. Shipping and handling fees are calculated separately.
• Payment: We accept major credit/debit cards and other payment methods listed on our Website. By submitting payment information, you authorize us to charge the total amount of your order.

We offer worldwide shipping for all our jewelry. Shipping time and costs vary depending on the destination and courier.
Once your order is dispatched, you’ll receive a confirmation email with tracking details. We aim to process orders promptly, but delivery times are not guaranteed.

• Standard Products: If you’re not satisfied with your purchase, you may return it within 100 days of receipt for a refund or exchange (subject to our return policy). Items must be unused, in original packaging, and accompanied by proof of purchase.
• Custom Orders: Custom-made jewelry is non-refundable and non-exchangeable unless received damaged or defective. Please contact us within 100 days of delivery if this occurs.

All K Square Gems jewelry comes with a limited warranty covering manufacturing defects. Warranty duration and coverage details are specified on the product page or in your purchase documentation.
This warranty does not cover damage caused by misuse, accidents, or unauthorized alterations.

To the fullest extent permitted by law, K Square Gems shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Use or inability to use the Website or products.
• Loss of profits, data, or other intangible losses.

You agree to indemnify and hold harmless K Square Gems, its affiliates, officers, employees, and agents against all claims, damages, or losses resulting from your use of the Website, violation of these terms, or infringement of third-party rights.

We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of the Website after any updates signifies your acceptance of the revised terms.
Please review this page periodically for the latest version.

These terms and conditions are governed by and construed under the laws of California, United States, and you agree to submit to the exclusive jurisdiction of the courts in that location.

If you have questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 1062 Lincoln Ave Unit 1023, San Jose, CA 95125, United States

We respect your privacy and use the information you share responsibly. By opting into our SMS marketing service, you consent to receive updates, offers, and order-related texts.
Your consent and data will never be shared with third parties except for authorized messaging partners essential to operate our SMS system.
Our Website uses cookies to monitor cart activity (including abandoned carts) to send relevant reminders or updates via SMS.